Client relationship manager Events

Job description

Key Job Functions

Creating long lasting relationships with clients
Identifying potential new clients promoters/organisers/venues/attractions to use Platinumlist as their preferred/exclusive ticketing agent.

Conducting daily meetings with potential clients as well as managing the existing ones.

Deliver effective proposals to clients post meetings + some basic proposal design skills are required. 
Following up clients and managing potential leads in a balanced non intrusive manner.

Attending events and regular social meetings with clients to maintain business relationships.(Sometimes on weekends)
Attending events that clients conduct.
Using CRM system is a must.
Develop relationships with all key government and semi-government bodies involved in the licensing, promoting and regulating of events in UAE, in order to ensure

a) Platinumlist is considered a best-in-class partner for government events;

b) Platinumlist is aware of, and can advise on, all licensing and regulatory issues related to events;

c) Platinumlist can advise and influence any changes in government policy relating to events.
Identify and feedback to the Platinumlist development team any desired/mandatory changes in the Platinumlist product offerings/systems that need to be implemented in the region.



Key Candidate Requirements



Must have at least 2 years of sales experience in relative field.

Drivers license and a car. 

Great communication skills 

Ability to create effective proposals on time. 

Effective time management.

Must have demonstrable experience of managing client relationships.

Must have new business development/sales/sales management experience.

Must have a university degree.

Knowledge of Arabic is an advantage



Experience in managing ticketing of public events. Ideally the candidate should have worked within a ticketing agency in an operational or sales-based role for at least 3 years. However candidates without specific ticketing experience will be considered if the meet the other key criteria.

Knowledge of the UAE sports, entertainment, tourist attractions, business events industry.

Experience of dealing with and negotiating with government and semi-government bodies in UAE.

Experience of building client relationships and selling to new potential clients in a service-based industry.

Experience of recruiting, managing and developing sales and operations teams.

General Requirements:

Must be numerate, literate and articulate
Must be presentable
Must have a university degree or equivalent, ideally in a relevant topic
Must be capable of working independently
Should have a flexible attitude to working hours as the events industry is not a “9 to 5” industry and requires work to be carried out outside normal working hours
Must be available to travel if required

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